terms & conditions.

Effective Date: Aug. 25, 2025
Last Updated: Aug. 25, 2025

1. ACCEPTANCE OF TERMS

By accessing or using the Karryokah website (www.karryokah.com), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

2. BUSINESS INFORMATION

Karryokah is owned and operated by Karryokah LLC, located in Greenville, South Carolina, USA.

Contact Information:

3. AGE REQUIREMENT

You must be at least 16 years of age to use this website or make purchases. By using our website, you represent that you meet this age requirement.

4. PRODUCT INFORMATION

  • Made-to-Order Products: All Karryokah products are handcrafted made-to-order items, typically requiring 5-7 business days for production before shipping.

  • Natural Material Variations: Our products feature wooden beads and other natural materials. Wood is a natural material and may contain variations in grain, color, texture, and appearance. These natural characteristics are not considered defects.

  • Handmade Nature: All products are handmade and may contain slight variations that are inherent to handcrafted items. These variations are part of the unique character of each piece and are not considered defects.

  • CHOKING HAZARD WARNING: Our beaded products contain small parts. If a product becomes broken or damaged due to handling, loose beads may present a choking hazard. Keep away from small children. If your product arrives damaged, please request an exchange immediately or within 30 days of delivery.

5. PRICING AND PAYMENT

  • All prices are listed in US Dollars (USD)

  • We accept major credit cards, Google Pay, and Apple Pay

  • Sales tax will be charged as required by applicable state laws

  • Free shipping may be offered on orders over $75 within the United States

  • We reserve the right to offer promotional pricing and discounts

6. SHIPPING AND DELIVERY

  • We ship only within the United States

  • Shipping times are estimates and not guaranteed

  • Risk of loss passes to you upon delivery to the carrier

  • You are responsible for providing accurate shipping information

7. RETURNS AND EXCHANGES

Due to the made-to-order nature of our products, we do not offer refunds. We offer exchanges only for products that arrive damaged, including:

  • Snapped or broken thread/string

  • Loose or free-floating beads

  • Visible scratches or indents on wooden beads beyond normal minor imperfections

Exchange Process:

  • Damage must be reported within 30 days of delivery

  • Complete our exchange request form with timestamped photos/videos and description

  • Ship the damaged item back to us for inspection

  • Upon verification, we will ship the replacement item

  • Only one exchange permitted per item purchased

  • Customer pays return shipping; Karryokah covers replacement shipping

Discontinued Items: If an exact replacement is unavailable, the customer may choose a refund or an available product of equal value.

8. INTELLECTUAL PROPERTY

All content on this website, including designs, logos, text, and images, is the property of Karryokah LLC and protected by copyright and trademark laws. You may not reproduce, distribute, or use our intellectual property without written permission.

9. USER-GENERATED CONTENT

By submitting reviews, photos, or other content to our website, you grant Karryokah a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content for marketing and promotional purposes.

10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, KARRYOKAH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF YOUR USE OF OUR PRODUCTS OR WEBSITE.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

11. DISPUTE RESOLUTION

Any disputes arising from these terms or your use of our products shall be resolved through binding arbitration in South Carolina under the rules of the American Arbitration Association. You waive any right to participate in class action lawsuits.

12. MODIFICATION OF TERMS

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the modified terms.

13. GOVERNING LAW

These Terms & Conditions are governed by the laws of South Carolina, USA.