Effective Date: Aug. 25, 2025
Last Updated: Aug. 25, 2025

1. INFORMATION WE COLLECT

Information You Provide:

• Name and contact information (email address, phone number)

• Shipping and billing addresses

• Payment information (processed securely by our payment processor)

• Email subscription preferences

• Product restock alert preferences

• Exchange request information and documentation

• Product reviews and user-generated content

Information Automatically Collected:

• Website usage data through cookies and tracking technologies

• IP address and browser information

• Pages visited and time spent on our website

• Device and technical information

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill your orders

• Communicate about your orders and account

• Send marketing emails (with your consent)

• Provide restock notifications for requested products

• Improve our website and customer experience

• Comply with legal obligations

• Process exchange requests and customer service inquiries

3. INFORMATION SHARING

We share your information with trusted third parties who help us operate our business:

Service Providers:

• Squarespace (website platform and payment processing)

• MailChimp (email marketing)

• Shipping carriers (for order fulfillment)

• Google Analytics (website analytics)

• Meta (Facebook/Instagram advertising through Meta Pixel)

Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

We Do Not Sell Your Information: We never sell, rent, or trade your personal information to third parties for their marketing purposes.

4. COOKIES AND TRACKING

Our website uses cookies and similar technologies to:

• Remember your preferences and improve your experience

• Analyze website traffic and usage patterns

• Provide targeted advertising through Meta Pixel and Google services

• Enable website functionality

Managing Cookies: You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.

5. DATA RETENTION AND DELETION

We retain your information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal information by contacting us at hey@karryokah.com.

6. INTERNATIONAL VISITORS

While we only ship within the United States, our website may be accessed internationally. By using our website from outside the US, you consent to the transfer of your information to the United States.

7. CHILDREN'S PRIVACY

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware we have collected such information, we will delete it promptly.

8. DATA SECURITY

We implement reasonable security measures to protect your information, though no method of transmission or storage is 100% secure. Payment information is processed securely by our payment processor and is not stored on our servers.

9. YOUR RIGHTS

You have the right to:

• Access the personal information we have about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of marketing communications

• Withdraw consent for data processing where applicable

To exercise these rights, contact us at hey@karryokah.com.

10. POLICY UPDATES

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy regularly.

11. CONTACT US

If you have questions about this Privacy Policy or our data practices, please contact us at hey@karryokah.com.